We are closely monitoring COVID-19 and are acutely aware of its impacts on our customers. As always, our focus is the safety and well-being of all our customers, team members, partners and the communities we serve. Our thoughts are with those who have been impacted. We stand ready to work with our customers to ensure continued service in the safest way possible.
As a team that includes medical experts and professionals, we are acting with an abundance of caution and have taken a range of measures if the Coronavirus becomes even more widespread. We have contingency plans in place - including remote access, restricted non-essential business travel, alternate work locations and support for critical operations - to prevent service disruptions. Again, we will continue to deliver the best customer care possible while helping clients navigate this critical issue. We are actively sharing health and wellness information, including prevention tips from the Centers for Disease Control, with our team members.
While it is difficult for anyone to predict the spread of the Coronavirus and fully know its total impact, it does not alter our focus on continuing to serve you. We are a medical resource and have the dedicated staff, technology, and products to support you in this time of need. We will continue to monitor the situation and communicate our efforts directly to you. If you have immediate concerns, please reach out to us at (800) 737- 0045, Monday - Friday, 8:30 a.m. to 5:00 p.m.