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Nondiscrimination and Accessibility

Discrimination is Against the Law

J&B Medical complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. J&B Medical does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

J&B Medical provides free aids and services to people with disabilities to communicate effectively with us, such as:
Teletypewriter (TTY) communications
Makes documents available in Braille, large print, audio, accessible electronic formats, and more.

Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages

If you need any of these services, contact the Office of Civil Rights Coordinator.

If you believe that J&B Medical has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

J&B Medical

Office of Civil Rights Coordinator
50496 Pontiac Trail
Wixom, MI 48393
(800) 737-0045
TTY: (866) 520-9624, or 711
Fax: (800) 737-0012
civilrights@jandbmedical.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Office of Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Multi-language Interpreter Services for over 240 spoken languages

Chinese/Mandarin:  如果您说普通话,则可使用免费语言服务。请拨打(800) 737-0045转接 select prompt #9。电传打字服务请拨打711。

Arabic:
ذا كنت تتحدث اللغة العربية، تتوفر خدمات اللغة المجانية. إتصل على الرقم(800) 737-0045 داخلي select prompt #9. لخدمة الرسائل النصية (TTY)711.

Spanish: Si usted habla español, tiene a su disposición servicios lingüísticos gratuitos. Llame al (800) 737-0045 select prompt #9. TTY 711

German:  Wenn Sie Deutsch sprechen, bieten wir kostenlose Sprachdienstleistungen. Rufen Sie (800) 737-0045 select prompt #9 an.

Russian:  Если вы говорите по-русски, вам будет предоставлен переводчик. Call (800) 737-0045 select prompt #9. TTY 711

Japanese: 日本語をお使いの場合、無料の言語サービスがご利用できます。電話(800) 737-0045 内線 select prompt #9.TTY711

Bengali:  আপনি যদি বাংলায় কথা বলেন তাহলে আপনার জন্য বিনামূল্যে ভাষা পরিষেবা উপলব্ধ। কল করুন (800) 737-0045 নম্বরে এক্সটেনশন select prompt #9. টিটিওয়াই 711

Hindi:  अगर आप हिन्दी बोलते  हैं, तो मुफ्त  मे भाषा  सेवाएं उपलब्ध हैं। सम्पर्कः (800) 737-0045 select prompt #9. TTY 711

Italian:  Se parli italiano, sono disponibili servizi di lingua gratuiti. Chiama (800) 737-0045 select prompt #9. TTY 711

Tagalog: Kung gusto mo matuto magsalita ng tagalog, may libreng serbisyo sa hotline na ito: 800) 737-0045 select prompt #9. TTY 711

French:  Vous pouvez bénéficier de services linguistiques gratuits si vous parlez français. Appelez le (800) 737-0045, poste select prompt #9. TTY 711

Korean:  한국어를 사용할 경우, 무료 언어 서비스가 제공됩니다. (800) 737-0045 내선 select prompt #9 번으로 전화하십시오. TTY 711